MemberVerify connects to your Neon One CRM, finds the people who have changed jobs, moved, or gone quiet, and gives you back current information, so you can reach the donors, members, and supporters who matter.
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According to HubSpot, about 22.5% of contact data goes bad every year as people change jobs, switch companies, and update their details. Neon One keeps your relationships organized and your data in one place, but no CRM can know when a supporter's information changes out in the world.
So the record still looks reachable when it isn't. The renewal notice goes to an old inbox. The major-gift prospect who moved to a new organization quietly disappears. The data didn't fail. It just went stale, and nothing was watching for it.
MemberVerify adds a living layer of intelligence on top of your Neon One data, so your records reflect reality instead of the day each contact was first entered.
We connect directly to your Neon One CRM. No exports to manage, no manual cleanup on your end.
MemberVerify checks each contact against the open web and finds what has changed: job changes, new employers, updated emails, and moves.
You get a clear view of exactly what needs attention. Anything we can't confirm with confidence comes to you for review, so nothing changes without your say-so.
Current information goes back into your database, so your team is working from contacts you can actually reach.
Stale contact data shows up in a few predictable ways. Here is what MemberVerify catches and corrects through a direct, automated connection to your Neon One CRM. It is a contact data service, not identity verification or compliance screening, so it keeps the records you already have accurate and current.
When a member changes jobs or a work email is retired, your next campaign bounces. MemberVerify finds the current address and updates the record, so renewal notices, appeals, and newsletters reach a real inbox instead of a bounce log.
People move, and the mailing addresses in your Neon One database quietly drift out of date. MemberVerify checks each contact against the open web and surfaces the current address, so printed appeals and event invitations land where they should.
Duplicates creep into every CRM: the same donor entered twice, a member re-registered under a new email. MemberVerify flags likely duplicates for your review, so you can merge them in Neon One instead of splitting one person's history across two records.
MemberVerify is a Neon One Certified Partner, part of the Consultant and Agency Program. Neon One, a CRM platform serving over 8,000 nonprofits, takes relationship management seriously, and keeping the contact information behind those relationships accurate is what we do.
"Neon One has built a platform that takes nonprofit relationship management seriously. Their CRM does more than manage data, it helps organizations build real relationships at scale. MemberVerify makes sure the contact information powering those relationships stays accurate. It's a natural fit." Jason Rupp, Founder, MemberVerify
If your organization runs on Neon One, we'll run a free analysis on 100 of your contacts and show you exactly what's stale, wrong, or missing. No cost, no obligation.
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